Your Privacy Matters at RailPilot.us

This Privacy Policy explains how RailPilot.us may collect, use, store, and share information when you visit our website, submit a travel inquiry, contact our support team, or request assistance with a train reservation.

RailPilot.us is an independent third-party travel assistance platform. We are not a railroad company, train operator, or transportation carrier. We assist travelers with comparing travel options and requesting reservation-related services, and bookings may be processed through our travel consolidator and applicable booking channels.

1. Information We May Collect

Depending on how you use our website and services, we may collect information that you voluntarily provide to us, including:

Full name
Email address
Telephone or mobile number
Departure and destination information
Travel dates
Passenger or traveler details
Reservation or booking information
Information submitted through website forms
Details provided during telephone, email, or support communications